Both startup and home-based businesses can benefit from the use of business telephone systems. It is important that you are aware of the right kind of phone system you should use in running your company. To run your business in the best possible way, you rely on the features that these business telephones offer. You can find many features in these phone systems. Your telephone serves as your first line of communication. It is important that you don’t just buy any system that you see; you have to ascertain that they fit the part perfectly. In buying business telephone system for your company, you have to look into important features. What follows are the main features of business telephone systems that you should pay close attention to.
For effective business telephone systems, make sure it offers a call transfer feature. You often find this feature in most common phone systems, so there is no doubt that it is very important. Its availability makes business telephone systems all that much important for many companies rather than merely having the main secretary carry a cell phone. The call transfer feature present in business telephone systems has gone through significant improvement. With modern phone systems, you can transfer calls directly to you cell phone if the need arises. Through call transfers, you will not have to deal with missed opportunities, dropped calls, and the feeling of passing the buck.
Customized hold messages are another key feature in present-day business telephone systems. Many companies benefit from this feature as a cost-efficient marketing tool. While customers wait for their call you put on hold, you can talk to them about your recent company engagements, sales, new products, services, and more. With this marketing tool, your customer may get in touch with your sales department after they are finished being on hold.
Modern business telephone systems cannot live without a speaker phone feature. Even if all cell phones offer this feature, your company can benefit a lot with this centralized feature. Speaker phones are a great feature when you conduct your meetings over the internet in the office and do conferencing. Additionally, in one room, you can make all people listen to the concerns you are talking about with your client. Unfortunately, you don’t get a conferencing call feature in all business telephone systems with a speaker phone feature. As much as possible, your phone system should include these two features as you make conference calls.
Being compatible with headsets is another key feature in the business telephone systems that you choose. This feature makes the hands of you and your employees free as you receive a private call on the phone. It also frees your sales representatives and secretaries from sore necks. Therefore, see to it that you have all of these features in the business telephone system that you get for your company.